Join Our Team!

Overall position description with general areas of responsibility:

Are you organized? Do you like a challenge? Can you flip from one task to another easily? Are you looking to move out of your role in retail management? We are looking for you! We hire for attitude!

We are seeking an Operation Project Manager to join our growing team. The primary function of an Operations Project Manager (OPM) is to be responsible for managing a variety of very complicated incoming projects requiring coordination between sales and production scheduling. This role is directly involved in the manufacturing of products and is a link between the Design and Project Manager with the client regarding production scheduling.

Daily activities typically include project management, customer contact, scheduling, Data/Order Entry, and production tracking through delivery.

Positive people skills are a huge benefit to being successful at this position, along with an enthusiastic can-do attitude. Our OPM’s should enjoy working in a fast-paced environment.

Essential functions of an Operation Project Manager:

• Project Management
• Excellent analytical and problem-solving skills
• Process customer orders directly into production where applicable.
• Represent the customer’s best interest to help develop and maintain customer loyalty for repeat business
• Oversee multiple individual but related design/décor production projects within the client’s program.
• Assist communications between Sales, Design, Production and Install
• Answer customer’s questions in the AE’s absence
• Help obtain complete job specifications from the customer
• Help obtain customer’s final approval on project scope, terms and schedule.
• Maintain job status report for internal and external use
• Review product before it is shipped
• Help production bring projects in on time, to cost, to specifications, and to client’s quality expectations
• Process changes in scope, schedule and fee to ensure project success.
• Ability to develop collaborative relationships throughout the company(both studio and production)
• Coordinate field survey for critical demands
• Communicate directly with clients, architects, and contractors as required, as a project evolves
• Assist Installation manager as needed during install phase (ex. Prepare job orders, review site photos of problems, work out problems w/ installers via phone calls)
• Other duties as assigned by a manager or supervisor

Skills and Experience:

• Excellent client verbal and written communication skills
• Self-starter with a solid understanding of job workflow
• Ability to project manage and be detailed-oriented
• Ability to demonstrate a high-level of organization with time management, communications, decision-making and organizational skills
• Ability to work with outside vendors and manage multiple projects simultaneously
• Ability to demonstrate prioritization and problem-solving skills
• Practical knowledge of retail design and architecture
• Practical knowledge of logistics
• Ability to read and understand architectural drawings
• Proficient PC skills with working knowledge of Microsoft Office applications (i.e., understanding how to create and modify formulas in Excel)
• A compelling interest in manufacturing processes and continuous improvement.
• Basic graphics & signage material knowledge preferred
• Familiarity with precision metal fabrication, extrusions, composites, and woodworking, and acrylics. Preferred
• Knowledge of décor and millwork manufacturing and fabrication techniques, tools and materials preferred

Site Visits

• Field survey existing space, gather reference photos, critical dimensions, etc.
• Possible site visits on local projects during construction to address problem issues as they arise
• Evaluation of space after Décor is installed, including final walkthrough for punch list items, finish photos, etc.

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Essential Functions of The Job

• Conduct research to identify the best suppliers, services, goods, vendors, and manufacturers to purchase from
  • Use research to find and maintain suppliers who are reliable, cost-efficient and produce quality products
• Critically assess suppliers, products and services and negotiate the best possible deals
• Performing vendor research and selection to enhance profitability, reducing operating costs and boosting efficiency
• Regularly monitor inventory levels to help understand purchasing needs and schedule orders
• Work closely with suppliers and vendors to review cost proposals and negotiate prices and contracts
• Once products are ordered, responsible for keeping and filing records of these purchase orders, contracts, receipts, and transactions
• Work with warehouse staff to compare deliveries with purchase orders to identify discrepancies
• Conduct ongoing market research to identify beneficial purchase agreements and potential vendors
• Managing purchase orders, overseeing shipping schedules and maintaining purchase records
• Using quarterly and annual data to determine purchasing needs and performing inventory management
• Signing and reviewing purchasing agreements with vendors, monitoring their performance and renegotiating contracts
• Maintaining cordial working relationships with vendors and supervising vendor activities
• Other duties as assigned by a manager or supervisor.
• Responsible for following all company policies as stated in the Dfab employee handbook.

Required Knowledge, Skills, and Abilities:

• Negotiation skills
• Analytical skills
• Vendor Management
• Knowledge of signage industry and materials strongly preferred
• Judgement and decision – making skills
• Interpersonal skills; ability to effectively communicate with cross-functional team members
• Strong written and verbal communication skills
• Facilitate communication between internal departments and teams in order to resolve any issues related to purchased items

Working conditions

• Office / desk environment with occasional visits on the shop floor of the warehouse.
• Extensive reading of papers or electronic documents on a computer monitor.
• Sitting for extended hours.
• Possible local travel to meet with vendors.

Direct Reports

None

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